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Who checks Engine Lights for free?

Many people think that just having someone pull the codes with a generic code reader will tell them what is wrong with their car. So, they go to BigBoxStoreAuto and get the codes read for free. Then then bring the vehicle to an Auto Repair Shop for the repairs. That is when this question comes up: "BigBoxStoreAuto read the codes for free so I know it needs XYZ part. Why are you going to charge me to Diagnose the Check Engine Light when I already know?"

Gosh, if only it was that easy! We know BigBoxStoreAuto made it feel like they were doing you a favor, AND they conveniently had that part available to buy. However: bet they didn't offer to do the repair!

Why is that? Why doesn't BigBoxStoreAuto do those repairs? Because they are not Auto Repair Facilities. They want to sell parts! And yes, the code they gave you may say a specific part has failed. And yes, you could buy & replace said part. But...your Check Engine Light will most likely come back on in a short period of time. Why? Because BigBoxStoreAuto did not take the time to find out WHY the code(s) indicated the part failed. That is where the true diagnostics, tools and Technician Knowledge comes in!

Put simply: the codes to your vehicle are like a zip code to a city. It tells you what area you are in, but not which house you're supposed to be at.

Our Certified Technicians will spend the proper amount of time finding the root cause of your Engine Light. They will start by using the industry's most sophisticated scan tools with the most current software. They will connect the software to your vehicle, which communicates with your vehicle's computer system. From there, they will follow diagnostic flow charts & processes to pinpoint exactly what has caused the failure. This process ensures that only the actual failed part is replaced: ultimately saving you money in the long run!

Learn more here